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Turn-taking · end-of-turn detection

01
Smart Turn v3.2
audio · prosody
94.0%
89.0%
1.0%One false cutoff in 100 incomplete clips.
32msRuns in parallel with STT — no transcript wait.49 p90
02
LiveKit Intl
text · transcript
87.0%
86.0%
12.0%
29msWaits for the STT transcript (~0–125ms) before running.57 p90
03
Turnsense
text · transcript
86.0%
88.0%
16.0%
127msPads every input to 256 tokens regardless of length — slowest as-shipped.193 p90
04
LiveKit EN
text · transcript
82.0%
87.0%
23.0%
5ms24 p90
05
VAD + silence timer
audio · energy
46.9%
100%
100%A silence timer ends every turn — the floor semantic detection has to beat.
1ms
ModelAccuracy syntheticFalse-cutoff synthetic
Turnsensetext98.8%0.0%
LiveKit Intltext90.6%6.2%
LiveKit ENtext79.2%26.2%
Smart Turnaudio62.4%57.7%
Acoustic cueComplete ENDIncomplete WAITWhat it means
Final F0 slope-119.7 Hz/s+42.9 Hz/scomplete falls, incomplete rises/holds
Final energy slope-14.9 dB/s-2.5 dB/scomplete tapers off

FAQ

What is end-of-turn detection in a voice agent?
End-of-turn detection decides whether the caller has finished speaking or paused mid-thought. On 200 human clips, Smart Turn v3.2 got 94.0% of END-vs-WAIT decisions right.
Which turn detection model is the most accurate?
Smart Turn v3.2 led at 94.0% accuracy with a 1.0% false-cutoff rate; the best text detector, LiveKit Intl, measured 87.0%. The 200 clips come from Smart Turn's home distribution, so results may differ on other callers.
What is a false cutoff in turn detection?
A false cutoff happens when the detector ends an incomplete turn and the agent interrupts the caller. Among semantic detectors, measured rates span 1.0% (Smart Turn v3.2) to 23.0% (LiveKit EN turn-detector v1.2.2).
Is VAD good enough for turn detection?
The tested VAD-plus-silence-timer baseline cut off 100% of incomplete turns. A silence timer detects a pause but cannot determine whether the caller has finished their thought.
Should I use audio-based or text-based turn detection?
On the human-clip set, Smart Turn v3.2 measured 94.0% accuracy and the best text detector, LiveKit Intl, measured 87.0%. On the separate synthetic-speech set, Smart Turn scored 62.4% and text-based Turnsense scored 98.8%.
How much latency does turn detection add to a call?
Warm-CPU inference measured 5ms (LiveKit EN turn-detector v1.2.2) to 127ms (Turnsense). Audio models can run alongside STT; text models also need its transcript.